What if I refuse a package because I want to return the entire order?

Orders shipped that are refused by the customer and restocked for reasons not due to an error on our part, are subject to a restocking fee of 15% of the merchandise value. This fee, as well as the shipments handling/delivery charge, will be deducted from the corresponding credit.

Updated on September 10, 2018

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!